Helpful information on policies, schedules and contact information

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GET TO KNOW OUR SUPPORT TEAM!

 

MANAGEMENT

Our Operations Manager, Justin Cortijo-Brown will help you with any concerns or needs.  

FRONT DESK

Bianka McDougal and Joanna Rivera are at the front desk, able to assist with  billing questions, insurance forms, or appointments scheduling.

For supplement orders, please message Bianka.  

NEW PATIENTS and DR. BLUM’S PATIENTS

Sabrina DeGregorio Our New Patient Coordinator can handle directly any referrals you might have for new patients to Blum Center.  Please have them reach out to her at sabrina@blumcenterforhealth.com.

Sabrina is also Dr Blum's Medical Assistant and the Circle Membership Coordinator.  You can message her in the portal, or you can email her at circle@blumcenterforhealth.com if you have a membership question. You may also call or text her at 914-249-9928

MEDICAL ASSISTANT

Diana Sawaked is the Medical Assistant for the practice.  If you have a question about prescription refills, treatment plans, lab orders, or anything medical, please send her a portal message.

OUR INFUSION CENTER IS OPEN!

We look forward to taking care of all your IV needs!  Just contact the front desk to schedule your Wellness or Medical Drip on Tuesdays and Thursdays. 

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Shipping Policy for Medications Requiring Refrigeration 

At Blum Center, we are committed to ensuring that our patients receive their medications in optimal condition. Medications that require refrigeration present unique shipping challenges, particularly during warmer months. This policy outlines the procedures and considerations for shipping refrigerated medications to ensure their efficacy and safety upon arrival. 

Temperature-Sensitive Packaging: All refrigerated medications will be shipped using specialized temperature-controlled packaging. This may include insulated containers and cold packs to maintain the required temperature range during transit. 

Increased Shipping Costs: Due to the additional packaging requirements and expedited shipping options necessary to preserve the medication’s integrity, shipping costs may be higher during warmer months. Patients will be informed of the cost before being charged. 

Patient Coordination: Prior to shipping, we will confirm the shipping address and ensure that the patient or an authorized recipient will be available to receive the package. This is crucial to prevent the medication from being exposed to warm temperatures for an extended period. 

Order Confirmation: Once an order is placed, our administrative team will contact the patient to confirm whether they prefer shipping or picking up the medication from our center. 

Address Verification: Patients must provide a current shipping address and confirm their availability to receive the package on the delivery date. This ensures that the medication can be promptly stored in a refrigerator upon arrival. 

Patient Responsibilities: 

Timely Receipt: Patients must be available to receive the shipment on the expected delivery date to ensure the medication remains effective. 

Immediate Refrigeration: Upon receipt, the medication should be promptly placed in a refrigerator to maintain its integrity. 

For any questions or concerns regarding the shipping of refrigerated medications, patients are encouraged to contact our administrative team at 914-652-7800. We are here to assist and ensure that your medications are delivered safely and efficiently. 

We appreciate your cooperation and understanding in adhering to this shipping policy. Our priority is to ensure that you receive your refrigerated medications in the best possible condition, regardless of the season.  

Thank you.  

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If you have an emergency request, please call our front desk at 914-652-7800. 

 

WELCOME TO THE BLUM CENTER PORTAL!

Here you can message your provider or anyone on our admin team.  

Remember, most of our providers are here part-time, and will respond on the days they are working.  

To help guide you, we have listed their schedules below. 

For URGENT matters that require same day attention, please call us at: 914-652-7800

And, reminder not to message your provider for administrative issues, keep reading and see below for these instructions.

Please allow up to 72 hours for all portal messages and Prescription refills to be answered. 

Provider Schedules:

Dr Susan Blum: Tuesdays and Thursdays

Dr Danielle Greenman: Tuesdays, Wednesdays and Thursdays

Dr Pamela Yee: Monday and Wednesday 

Dr. Jane Andrews: Tuesdays and Thursdays

Melissa Rapoport, MA: Monday, Wednesday mornings and Thursdays 

Vicki Kobliner, MSD, RDN : Tuesdays and Fridays  

Marie Saint Loth, NP : Tuesdays and Thursdays

Macaulay Kerr, PA-C: Mondays and Thursdays

 

If you aren't sure who to contact while your provider is out of the office, or for URGENT CONCERNS simply call the front desk 914-652-7800 and we will pass the information on to the covering practitioners.

 

CANCELLATION POLICY

Our cancellation/rescheduling policy is in place to protect the large blocks of valuable time that each practitioner allows for every patient visit. We also wish to be fair to those people on our waiting list, allowing them ample time to plan their visit. 

 

All Appointments must be cancelled 3 business days before your scheduled appointment and excludes weekends/holidays. (i.e. a Monday appointment must be cancelled the Wednesday prior.)

IV Appointments must be canceled on the Friday prior to your appointment by 3pm or you will incur a $100 charge for the cancelled appointment. Please note that all IV prescriptions are special ordered for you by the pharmacy in advance and paid for by our office.

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